Privacy Policy

At Natural Herbs, we hold your privacy in the highest regard. Your trust is the foundation of our relationship, and we are unwavering in our commitment to protecting your personal information with transparency, integrity, and cutting-edge security measures. This Privacy Policy outlines how we collect, utilize, and safeguard your data to ensure a seamless and secure experience.

1. Information We Collect

To provide you with exceptional service, we collect essential details when you interact with our platform, including:

• Personal Information: Name, delivery address, contact number, email, and payment details for order processing.

• Non-Personal Data: Browser activity, device specifications (OS, model), IP address, and cookies to optimize website performance and user experience.

• Voluntary Information: Feedback, reviews, or survey responses that help us enhance our products and services.

2. How We Use Your Information

Your data enables us to:

• Process Transactions: Confirm orders, arrange deliveries, and handle returns/refunds efficiently.

• Enhance Customer Experience: Personalize recommendations, improve website navigation, and provide swift support.

• Communicate Effectively: Send order updates, service notices, and (with your consent) exclusive offers. You may opt out anytime via the “Unsubscribe” link in emails.

• Analyze Trends: Monitor site traffic and user behavior to refine our offerings and marketing strategies.

3. Robust Data Protection

We employ military-grade encryption (SSL/TLS), secure firewalls, and regular vulnerability scans to shield your data from breaches. Access is restricted to trained personnel bound by strict confidentiality agreements. Payment details are processed through PCI-DSS compliant gateways, ensuring your financial data is never stored on our servers.

4. Third-Party Disclosures

We collaborate only with vetted partners (payment processors, logistics providers, and analytics firms) who adhere to global privacy standards. These entities are contractually prohibited from using your data beyond fulfilling their designated roles.

5. Cookies & Tracking Technologies

Our site uses essential, performance, and functional cookies to:

• Remember login sessions and cart items.

• Analyze traffic sources and user engagement via tools like Google Analytics (anonymized data).

• Deliver targeted ads (if you consent). Adjust preferences anytime through your browser settings.

6. Protection for Minors

In compliance with COPPA, we do not knowingly gather data from individuals under 13. If inadvertent collection occurs, we promptly erase such records upon identification.

7. Policy Amendments

As laws and technologies evolve, we may revise this policy. Significant changes will be highlighted on our website, and continued use of our services constitutes acceptance of the updated terms.

At Natural Herbs, safeguarding your privacy isn’t just a policy – it’s our promise. We continuously strengthen our security protocols to protect your personal data like it’s our own. Should you have any privacy concerns or need clarification about how we handle your information, our dedicated team is always ready to assist you at [support@naturalherbsofficial.com].